Technical Support

For technical support, contact us via email or phone.

Technical Support Hours: 9am to 5pm Monday through Friday EST

Technical Support Email: tech@otopet-usa.com
Phone: (301) 365-0192/ Toll Free: (866) 374-0897
FAX: (301) 983-2369

MedRx Veterinary is now owned and operated by OtoPet-USA

Our Annual Service Agreement includes:
- Unlimited Customer Service/Technical Phone Support
– Internet: Go To MeetingsĀ® Live System Repair
– 10% Off all OtoPet-USA parts, repairs, and upgrades with a $300 annual maximum discount
– Clinical Support from Our On-Staff Veterinarians

Please contact us toll-free at (866) 374-0897 for assistance or to activate or extend your coverage. The cost of a new annual service plan is just $15/month.