Technical Support

For technical support, contact us via email or phone.

Technical Support Hours: 9am to 5pm Monday through Friday EST

Technical Support Email:
Phone: (301) 365-0192

MedRx Veterinary is now owned and operated by OtoPet-USA

Our Annual Service Agreement includes:
– Unlimited Customer Service/Technical Phone Support
– Internet: Video help available
– 10% Off all OtoPet-USA parts, repairs, and upgrades with a $300 annual maximum discount
– Clinical Support from Our On-Staff Veterinarians

Please contact us for assistance or to activate or extend your coverage. The cost of an annual maintenance plan in is $219/year.