For technical support, contact us via email or phone.
Technical Support Hours: 9am to 5pm Monday through Friday EST
Technical Support Email: tech@otopet-usa.com
Phone: (301) 365-0192/FAX: (301) 983-2369
MedRx Veterinary is now owned and operated by OtoPet-USA
Our Annual Service Agreement includes:
– Unlimited Customer Service/Technical Phone Support
– Internet: Go To Meetings® Live System Repair
– 10% Off all OtoPet-USA parts, repairs, and upgrades with a $300 annual maximum discount
– Clinical Support from Our On-Staff Veterinarians
Please contact us toll-free at (866) 374-0897 for assistance or to activate or extend your coverage. The cost of a new annual service plan is just $15/month.